What happens if I cancel or want to leave?

Cancel any month — no contracts, no fees. The site stays live through the end of the month you've paid for, then goes offline. If you decide you want to take the site with you, reasonable handoffs — content export, domain transfer, help migrating to another provider — are free for customers in good standing. The only time we charge a buyout fee is for clear bad-faith cases: signing up, having us build the full site, then demanding a full handoff a few weeks later. Full terms live on our Terms page.

Email us what you want changed. A price, a photo, a new service, a new contact number. We handle it the same day, most of the time within hours — on your site and on your Google Business Profile. Email is the only channel — nothing to install, no account to remember, no dashboard to learn. You write, we handle it.

What's covered on the Google Business Profile side?

We set up or claim your Google Business Profile, fill in hours, services, service area, categories, and the description, and keep it in sync with your site. New photos you send go on both. Hours, prices, and service-area changes go on both. Posts, Q&A, and review responses are handled by us in your voice. The profile stays in your name — you keep ownership and control.

Yes. No contracts — cancel any month.

What if I outgrow the $79 plan?

Most operators never do. If you eventually need something beyond what we include — a storefront, deeper booking integration — we'll point you to the right next step.

How fast can I launch?

Same day for most. You send us the basics — business name, service area, contact number, a few photos — and your site goes live that day.

Terms of Service

These are the terms for working with Lumo Studios LLC ("Lumo Studios," "we," "us"). We've written them in plain English. If anything here is unclear, email us at hello@lumo-studios.com and we'll explain.

Who we are

Lumo Studios LLC is the parent company behind Grooming Studio, Landscaping Studio, and Pool Service Studio. When you sign up through any of those, you're entering into an agreement with Lumo Studios LLC.

You can reach us at hello@lumo-studios.com. Email is how we work — it's the only way to reach us, and it's the only way we'll reach you.

What you get

For $79/month, we build and maintain your full web presence — website plus Google Business Profile. That includes:

A custom-built website designed for your trade
Google Business Profile setup (or claim, if you already have one) and ongoing management — hours, services, service area, categories, description, photos, posts, Q&A, and review responses, kept in sync with the site
Ongoing updates by email, live same-day for most requests
Domain and DNS setup
A working contact form that delivers inquiries to your inbox
Photo handling — we crop, compress, and place photos you send us, on the site and on the Google Business Profile

"Same-day" means same business day for requests received before 2pm in your local time zone. Larger changes (new pages, rewrites, seasonal overhauls) may take two to three business days, and we'll tell you when to expect them. These timelines are estimates, not guarantees.

What it costs

$79/month, billed monthly to the card on file. You can cancel anytime. Cancellation takes effect at the end of your current billing period — you keep the site live through the end of the month you've paid for.

Price changes

We may change pricing at any time, with at least 30 days' notice by email. If you don't accept a new price, you can cancel before it takes effect and owe nothing further.

Additional fees for complex work

The $79/month covers standard scope for a small-operator website. Some work falls outside that and may incur additional one-time or recurring fees. Examples include e-commerce, booking integrations, custom applications, multi-location sites, and high-volume content migrations from existing sites.

We may also charge an additional fee, at our sole discretion, for extraordinary cases that sit outside what $79/month reasonably supports — for example, unusually high traffic volumes that drive material hosting, bandwidth, or support costs above the typical small-operator baseline. In those cases we'll tell you in writing by email, explain the reason, and quote the fee before it applies.

If a request falls outside standard scope, we'll quote the fee in writing by email before any work begins. You're never charged extras without explicit email confirmation from you.

Ownership

Ownership. Lumo Studios LLC owns the website we build for you, including the code, design, hosting configuration, and the content as assembled on our systems. The domain is registered and managed by us as part of the service. Your Google Business Profile remains owned and controlled by you — we manage it on your behalf as a service, and you retain primary ownership of the listing at all times. You retain ownership of source materials you provide to us (your logo, original photos you shot, your business name and brand), and of your customer relationships.

Cancellation

Cancellation. You can cancel the monthly service at any time by emailing hello@lumo-studios.com. We'll confirm in writing. Your site stays live through the end of the billing period you've already paid for, then goes offline. No refunds for partial months; no further charges.

Asset handoff and buyout

Handoff. Reasonable handoffs — exporting site content, transferring the domain, or helping you migrate to another provider — are free for customers in good standing. If you decide to leave, tell us what you'd like and we'll help.

Buyout fee. In cases we determine in our sole discretion to be bad-faith extraction — for example, signing up, having us build the site, and then demanding a full handoff within the first weeks or months — we may quote a buyout fee before doing the handoff. We'll tell you the fee in writing; you're never obligated to accept. We reserve the right to classify what counts as bad-faith because it isn't a bright-line rule.

Extraordinary scope. Unusual requests that sit well outside standard handoff scope — migrating a large pre-existing site we didn't build, unusual integrations, or similar — may also be quoted separately regardless of tenure.

Termination by us

Lumo Studios LLC may decline service or terminate any customer at its sole discretion, for any reason or no reason. If we terminate without cause — meaning you haven't breached these terms — you receive a prorated refund for the unused portion of the current month.

Acceptable use

You agree not to use Lumo Studios for:

Illegal content or activity
Content we determine in good faith to be harmful, hateful, or fraudulent
Spam infrastructure, mass unsolicited email, or deceptive practices
Content that infringes someone else's intellectual property

If we identify any of the above, we may pause or remove the relevant content and, if warranted, terminate the account under the clause above.

Your content is your responsibility

You decide what goes on your website. The copy, claims, pricing, availability, hours, services, images, testimonials, offers, and any legal or regulatory disclosures specific to your business are yours to determine. We build and maintain what you ask for. We don't verify, audit, or warrant the accuracy, legality, or business appropriateness of content you provide or approve.

That includes — but is not limited to — advertising claims, license or certification statements, pricing accuracy, promotional content, availability, health and safety claims, industry-regulated disclosures, and any representations about your business or services. You are responsible for making sure the content you ask us to publish is accurate, lawful, and compliant with the rules that apply to your trade and jurisdiction.

Keep your content current. If your hours, prices, services, or credentials change, tell us and we'll update the site. If you don't tell us, the old content stays live — and that's on you, not us.

You own what you give us. You warrant that you own — or have the right to use — everything you provide: photos, logos, testimonials, text, marks, and any third-party content. You're responsible for securing any licenses, releases, or permissions required. If a third party claims you didn't have the right to use something you gave us, that claim is yours to resolve.

Disclaimer of warranties

The service is provided "as is" and "as available." We don't guarantee your website will rank a particular way in search results, generate any specific number of leads, sales, or bookings, stay error-free at every moment, or be uninterrupted by hosting, email, or domain-registrar outages beyond our control. We use reasonable care to build, maintain, and host your site, but we make no express or implied warranties beyond what's required by applicable law, and we specifically disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Limitation of liability

Liability cap. To the fullest extent permitted by law, our total aggregate liability to you for any claim arising out of or related to these Terms or the service — whether in contract, tort (including negligence), strict liability, or any other legal theory — is limited to the greater of (a) $100 or (b) the total amount you paid us in the twelve (12) months immediately before the event giving rise to the claim.

No consequential damages. We are not liable for any indirect, incidental, consequential, special, exemplary, or punitive damages — including lost profits, lost revenue, lost business opportunities, loss of goodwill, or loss of data — even if we've been advised that those damages are possible. We are not liable for damages arising from content you provided or approved, from your business decisions, from third-party services we rely on (Cloudflare, Stripe, domain registrars, email providers), or from events outside our reasonable control (internet outages, registrar or host service failures, government action, force majeure).

Some jurisdictions don't allow certain limitations; in those jurisdictions, the limitations apply only to the maximum extent permitted.

Indemnification

You will defend, indemnify, and hold harmless Lumo Studios LLC and its personnel from any third-party claim, demand, loss, liability, damage, or expense (including reasonable attorneys' fees) arising from (a) content you provided or approved for your website or Google Business Profile, (b) your business, products, services, or operations, (c) your use of the service in a way that violates these Terms or any law, or (d) your alleged infringement of any third-party right — including intellectual property, privacy, publicity, or contract rights. We'll give you prompt notice of any such claim and reasonable cooperation at your expense. You may not settle any claim in a way that admits fault on our behalf or imposes obligations on us without our written consent.

Changes to these terms

We may update these terms from time to time. For material changes, we'll email you with at least 30 days' notice before the changes take effect. Continued use of the service after that notice means you accept the new terms.

Governing law

These terms are governed by the laws of the State of Texas, United States, without regard to conflict-of-law principles. Exclusive venue for any dispute is the state and federal courts located in Travis County, Texas, and the parties consent to personal jurisdiction there.

Contact

Questions, cancellations, export requests, complaints — all go to hello@lumo-studios.com.